16
Sep

WST Travel score top marks for customer service

“Our business is all about bringing learning outside the classroom to life, and providing unforgettable educational trips for young people,” explains WST Travel’s customer relations director Sian Belfield. “Customer service has always been a huge priority for us.”

30
Jul

Southway Housing

Southway Housing

The structure and discipline that Customer Service Excellence (CSE) accreditation can bring to a business has helped Manchester-based Southway Housing Trust excel as one of the city’s leading housing companies.

19
Jan

Oxford City Council

Oxford City Council

Oxford City Council are a service provider who strives to excel in customer satisfaction and are dedicated to providing a first-class customer service experience by putting the customer at the heart of everything they do and ensuring that they don’t waste time, effort and money delivering a service the way they want but doing it the way their customers want it. As such Oxford City council is attempting to achieve the CSE Standard across the whole of the organisation.